Introduction
At scrunchie.bar, operated by House Of Ka, we strive to ensure that your orders are processed and delivered in a timely and efficient manner. This Shipping Policy outlines our shipping practices and procedures for domestic and international orders.
Order Processing
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- Dispatch Time: We dispatch orders within two (2) business days of receiving the order.
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- Delays: In the event of natural calamities or unforeseen circumstances, there may be delays in dispatching your order. We will notify you promptly if such delays occur.
Shipping Methods
Domestic Shipping
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- Regular Orders: For regular orders, we use India Post. Delivery times may vary based on your location.
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- Express and COD Orders: For express shipping or Cash on Delivery (COD) orders, we may use DTDC or Delhivery to ensure faster delivery.
International Shipping
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- Global Shipping: We ship worldwide. Shipping prices vary based on the destination and the weight of the item.
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- Carriers: International orders will be shipped using reliable carriers to ensure your order reaches you in a timely manner.
Shipping Costs
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- Domestic Shipping: Shipping costs within India will be calculated at checkout based on the chosen shipping method and the weight of the items.
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- International Shipping: Shipping costs for international orders will be calculated at checkout based on the destination and the weight of the items.
Delivery Time
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- Domestic Orders: Delivery times for domestic orders may vary depending on the shipping method chosen and the destination. Typically, regular orders may take 5-10 business days, while express orders may take 2-5 business days.
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- International Orders: Delivery times for international orders vary depending on the destination and customs processing. Typically, international deliveries may take 7-21 business days.
Tracking Your Order
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- Tracking Information: Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Customs and Duties
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- International Orders: For international orders, please note that customs duties and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us:
House Of Ka
23 B/1 Ekdalia Place, Kolkata 700019 India
Email: hello@scrunchie.bar
Phone: +918961616777
Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.
